SS&C unveils Blue Prism Next Generation, a hybrid intelligent automation platform

SS&C Blue Prism Next Generation represents a milestone in intelligent automation (IA), facilitating cloud adoption without compromising security and compliance

Federal agencies directed to draw up AI safeguards for government use

Agencies "will be required to implement concrete safeguards when using AI in a way that could impact Americans' rights or safety" including detailed public disclosures, so the public knows how and when AI is being used by the government

MicroStrategy Auto builds on MicroStrategy AI, makes enterprise analytics accessible to anyone

MicroStrategy ONE  Users can ask for AI-powered insights in natural language without relying on a dashboard

Talkdesk announces Talkdesk Ascend Connect, a GenAI suite compatible with all CX platforms

Talkdesk Ascend Connect enhances customer experience and streamlines operations without overhauling infrastructure, revolutionizing customer service 

Hexaware unveils tensai GPT to advance employee industry expertise

This marks the next generation of collaboration tools coming together with Microsoft's OpenAI capabilities

Cordial unveils AI roadmap to deliver greater brand impact

With its unrivaled data platform, Cordial's AI strategy and capabilities lay a foundation of deep understanding to transform customer experience

Quadient expands partner program to include its financial automation solutions

The expansion gives companies in the financial services, insurance, public sector and government, healthcare, service provider, telecom, utilities, manufacturing, technology, staffing, transportation and logistics industries more functions to communicate at the highest level possible with their customers

Quantexa rolls out initiatives to help enterprises and government agencies get data ready for AI

Quantexa supports rising wave of organizations using data, analytics, and AI to break down silos 

Proxiio makes debut in the United States to shake up the legal industry

Bringing technology-driven legal solutions to law firms and legal departments

Maptician strengthens the hybrid workplace with latest updates

From pre-registration email automations that deliver visitor preferences and hybrid workspace protocols, to QR code check-ins, Maptician Visitor Experience supports a world class hybrid workplace experience

Upstream Works releases Omni AI Hub to improve hybrid contact centers

Flexible solution supports client's choice of AI; powers virtual customer self-service, agent assistance, and exceptional CX

Alation cultivates a data culture that harmonizes with AI with latest enhancements

Innovations enable business and data leaders to measure and strengthen their organizations' data culture and accelerate time to value

Talkdesk Autopilot uses GenAI to better the customer experience in banking and retail  

Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions

Salesforce introduces the Data Cloud Spring ‘24 Release

Data Cloud makes all enterprise data actionable in every Salesforce application and workflow

ABBYY and Novelis expand partnership to further leverage purpose-built AI in the United States

Novelis successfully used ABBYY's portfolio of intelligent automation solutions to drive greater document efficiency and strategic process visibility for several European clients

SimSpace and Carahsoft collaborate to fortify U.S. government agencies against cyberattacks

Partnership makes SimSpace Cyber Force Platform available to government agencies

Agiloft adds new Google Docs App and custom API creation platform to streamline contract data

Contract Lifecycle Management leader announces seamless integration capabilities to improve the flow of contract data and ensure cross-compatibility with other business systems

Blumira and Beltex collaborate to provide enhanced cybersecurity insurance

Blumira MSP partners gain exclusive access to Beltex to help SMBs prevent adverse cyber outcomes

Thomson Reuters acquires Pagero Group to streamline e-invoicing solutions

Accelerating the companies' joint vision for a connected suite of e-invoicing and indirect tax solutions for customers across the globe

Lexsoft Systems introduces T3 GenAI to assist knowledge management in the legal space

Out-of-the-box and ready-to-deploy generative AI solution marks a step change in knowledge management capability for law firms